Know What Your Customers Think

And Act On It.

Custopin helps you collect, organize, and review customer feedback so you can improve service, grow loyalty, and make smarter business decisions.

Custopin

Free Courses

Expert Instructor

Effortless Collection

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Clean, Organized Data

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Reports That Make Sense

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Collecting customer feedback
shouldn’t be complicated.

We Create Your Feedback Form

We start by designing a feedback form just for you. It’s quick, clean, and styled with your brand colors and logo.

You Share the Link with Customers

Once your form is ready, we’ll give you a shareable link and QR code. Display it on your counter, send it in a follow-up email, or include it on your receipts.

We Organize and Send You the Results

Every response goes straight into your private database (Airtable or Google Sheets). We automatically tag entries with your business name, date, and customer sentiment.

Visual Reports and Dashboards

Want more than spreadsheets? We can set up simple dashboards in Airtable Interface or Looker Studio to help you visualize trends, satisfaction levels, and performance over time.

SINCE

2025

What You Get with Custopin

Simple tools. Smart feedback. Everything you need to start collecting real responses and using them to improve your business.

Branded Feedback Forms

We design each form to match your brand—logo, colors, tone, and questions. Whether you need quick ratings or detailed feedback, your form will feel familiar and professional to your customers.

Easy Sharing Options

Get a shareable link and a QR code for each feedback form. Add it to your receipts, post it online, display it at your counter, or send it by email. No app or login required—just one tap to submit.

Mobile-First Design

All feedback forms are optimized for mobile, tablet, and desktop—so your customers can leave feedback whenever and wherever it’s convenient.

Smart Data Collection

All responses are automatically stored in a private Airtable or Google Sheet. Submissions are tagged by business, form, date, and any other fields you need. No manual entry. No messy exports.

Response Summaries & Reports

You’ll receive regular PDF or spreadsheet reports with all your responses. Filter by rating, keyword, or date. Perfect for spotting trends and making improvements fast.

Optional Visual Dashboards

Want visuals? We can set up dashboards using Airtable Interface or Looker Studio to help you track satisfaction scores, NPS, and more—all in one clean view.

Simple Pricing,
Built for Small Business

No contracts. No hidden fees. Just clean, affordable tools to collect and use customer feedback—at any scale.

$ 29 Monthly

1 custom-branded feedback form
QR code + shareable link
Airtable or Google Sheet integration
Automatic response labeling by date & business
Monthly PDF or CSV report
Email support

$ 79 Monthly

Up to 5 branded feedback forms
Custom questions per form
Smart tagging with hidden fields (location, staff, etc.)
Advanced Airtable setup
Monthly summary + visual reports (PDF & optional charts)
Priority email support

$ 199 Monthly

Unlimited feedback forms
Full brand customization
API and CRM integrations (on request)
Advanced reporting dashboards (Looker Studio or Airtable Interface)
Dedicated setup & onboarding support
Team training sessions
Priority support with response time guarantee

Have questions?
Want to see how Custopin works?

What Business Owners Are Saying

Real feedback from real people using Custopin to improve their customer experience and build loyalty.

"We used to rely on occasional reviews and word of mouth. With Custopin, we now have real-time feedback coming in every day. It’s easy to review, and the monthly reports help us stay on track."

Janice Zapery

"We have three different service teams and now each one has its own feedback form. Responses are sorted and shared automatically. It’s streamlined, and our team loves having access to real comments from customers."

Janice Zapery

Frequently Asked Question

Got questions? We’ve answered the most common ones below. If you still need help, feel free to reach out.

What is Custopin, and how does it work?

Custopin is a simple service that helps small businesses collect, organize, and review customer feedback. We create a branded feedback form for your business, you share the link with your customers, and we handle the rest—from storing responses to sending you clear reports.

Do I need a website or any software to use Custopin?

Nope! You don’t need any software or technical setup. We’ll create everything for you—just share your custom form link or QR code with your customers however you like (email, receipt, counter, etc.).

Can I customize the questions on my feedback form?

Yes. Every business is different, so we’ll work with you to include questions that make sense for your services. You can ask about satisfaction, specific team members, service quality, or anything else you’d like to measure.

POSITIVE FEEDBACK

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See How Custopin Works—Live and Personalized

This demo is for small business owners, managers, and teams who want a better way to listen to their customers and improve their service. Whether you have one location or several, we’ll show you how Custopin fits into your workflow—without disrupting your day-to-day.

Know What Your Customers Think

And Act On It.

Custopin

Collecting customer feedback
shouldn’t be complicated.

What You Get with Custopin

Branded Feedback Forms

Easy Sharing Options

Mobile-First Design

Smart Data Collection

Response Summaries & Reports

Optional Visual Dashboards

Simple Pricing,
Built for Small Business

Starter Plan

Growth Plan

Custom Plan

Have questions?
Want to see how Custopin works?

What Business Owners Are Saying

Frequently Asked Question

See How Custopin Works—Live and Personalized

Quick Links

Stay Update

Know What Your Customers Think

And Act On It.

Custopin

Collecting customer feedbackshouldn’t be complicated.

What You Get with Custopin

Branded Feedback Forms

Easy Sharing Options

Mobile-First Design

Smart Data Collection

Response Summaries & Reports

Optional Visual Dashboards

Simple Pricing,Built for Small Business

Starter Plan

Growth Plan

Custom Plan

Have questions?Want to see how Custopin works?

What Business Owners Are Saying

Frequently Asked Question

See How Custopin Works—Live and Personalized

Quick Links

Stay Update

Collecting customer feedback
shouldn’t be complicated.

Simple Pricing,
Built for Small Business

Have questions?
Want to see how Custopin works?